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1

Predicting customer retention and profitability by using random forests and regression forests techniques

Bart Larivière, Dirk Van den Poel

Journal:

Expert Systems with Applications

Year:

2005

Language:

english

File:

PDF, 162 KB

english, 2005

2

Evaluating multiple classifiers for stock price direction prediction

Ballings, Michel, Van den Poel, Dirk, Hespeels, Nathalie, Gryp, Ruben

Journal:

Expert Systems with Applications

Year:

2015

Language:

english

File:

PDF, 1.03 MB

english, 2015

3

Churn prediction in subscription services: An application of support vector machines while comparing two parameter-selection techniques

Kristof Coussement, Dirk Van den Poel

Journal:

Expert Systems with Applications

Year:

2008

Language:

english

File:

PDF, 366 KB

english, 2008

4

CRM at a pay-TV company: Using analytical models to reduce customer attrition by targeted marketing for subscription services

Jonathan Burez, Dirk Van den Poel

Journal:

Expert Systems with Applications

Year:

2007

Language:

english

File:

PDF, 268 KB

english, 2007

5

The added value of social media data in B2B customer acquisition systems: A real-life experiment

Meire, Matthijs, Ballings, Michel, den Poel, Dirk Van

Journal:

Decision Support Systems

Year:

2017

Language:

english

File:

PDF, 948 KB

english, 2017

6

The Role of Marketer-Generated Content in Customer Engagement Marketing

Meire, Matthijs, Hewett, Kelly, Ballings, Michel, Kumar, V., Van den Poel, Dirk

Journal:

Journal of Marketing

Year:

2019

Language:

english

File:

PDF, 505 KB

english, 2019

7

Why promotion strategies based on market basket analysis do not work

Bernd Vindevogel, Dirk Van den Poel, Geert Wets

Journal:

Expert Systems with Applications

Year:

2005

Language:

english

File:

PDF, 228 KB

english, 2005

8

Customer attrition analysis for financial services using proportional hazard models

Dirk Van den Poel, Bart Larivière

Journal:

European Journal of Operational Research

Year:

2004

Language:

english

File:

PDF, 385 KB

english, 2004

9

Model-supported business-to-business prospect prediction based on an iterative customer acquisition framework

D’Haen, Jeroen, Van den Poel, Dirk

Journal:

Industrial Marketing Management

Year:

2013

Language:

english

File:

PDF, 835 KB

english, 2013

10

Consumer Acceptance of the Internet as a Channel of Distribution

Dirk Van den Poel, Joseph Leunis

Journal:

Journal of Business Research

Year:

1999

Language:

english

File:

PDF, 89 KB

english, 1999

11

Cash demand forecasting in ATMs by clustering and neural networks

Venkatesh, Kamini, Ravi, Vadlamani, Prinzie, Anita, Poel, Dirk Van den

Journal:

European Journal of Operational Research

Year:

2014

Language:

english

File:

PDF, 1.02 MB

english, 2014

12

Benefits of quantile regression for the analysis of customer lifetime value in a contractual setting: An application in financial services

Dries F. Benoit, Dirk Van den Poel

Journal:

Expert Systems with Applications

Year:

2009

Language:

english

File:

PDF, 723 KB

english, 2009

13

Improving customer complaint management by automatic email classification using linguistic style features as predictors

Kristof Coussement, Dirk Van den Poel

Journal:

Decision Support Systems

Year:

2008

Language:

english

File:

PDF, 1.06 MB

english, 2008

14

Customer event history for churn prediction: How long is long enough?

Ballings, Michel, Van den Poel, Dirk

Journal:

Expert Systems with Applications

Year:

2012

Language:

english

File:

PDF, 467 KB

english, 2012

15

CRM in social media: Predicting increases in Facebook usage frequency

Ballings, Michel, Van den Poel, Dirk

Journal:

European Journal of Operational Research

Year:

2015

Language:

english

File:

PDF, 1.12 MB

english, 2015

16

Investigating the role of product features in preventing customer churn, by using survival analysis and choice modeling: The case of financial services

Bart Larivière, Dirk Van den Poel

Journal:

Expert Systems with Applications

Year:

2004

Language:

english

File:

PDF, 171 KB

english, 2004

17

Random Forests for multiclass classification: Random MultiNomial Logit

Anita Prinzie, Dirk Van den Poel

Journal:

Expert Systems with Applications

Year:

2008

Language:

english

File:

PDF, 356 KB

english, 2008

18

Customer base analysis: partial defection of behaviourally loyal clients in a non-contractual FMCG retail setting

Wouter Buckinx, Dirk Van den Poel

Journal:

European Journal of Operational Research

Year:

2005

Language:

english

File:

PDF, 324 KB

english, 2005

19

Mining ideas from textual information

Dirk Thorleuchter, Dirk Van den Poel, Anita Prinzie

Journal:

Expert Systems with Applications

Year:

2010

Language:

english

File:

PDF, 321 KB

english, 2010

20

Improving Campaign Success Rate by Tailoring Donation Requests along the Donor Lifecycle

Griet Alice Verhaert, Dirk Van den Poel

Journal:

Journal of Interactive Marketing

Year:

2011

Language:

english

File:

PDF, 496 KB

english, 2011

21

Weak signal identification with semantic web mining

Thorleuchter, Dirk, Van den Poel, Dirk

Journal:

Expert Systems with Applications

Year:

2013

Language:

english

File:

PDF, 425 KB

english, 2013

22

Evaluation of Stream Processing Frameworks

Van Dongen, Giselle, Van den Poel, Dirk E.

Journal:

IEEE Transactions on Parallel and Distributed Systems

Year:

2020

File:

PDF, 4.36 MB

2020

23

Predicting online-purchasing behaviour

Dirk Van den Poel, Wouter Buckinx

Journal:

European Journal of Operational Research

Year:

2005

Language:

english

File:

PDF, 336 KB

english, 2005

24

Bayesian kernel based classification for financial distress detection

Tony Van Gestel, Bart Baesens, Johan A.K. Suykens, Dirk Van den Poel, Dirk-Emma Baestaens, Marleen Willekens

Journal:

European Journal of Operational Research

Year:

2006

Language:

english

File:

PDF, 445 KB

english, 2006

25

Joint optimization of customer segmentation and marketing policy to maximize long-term profitability

Jedid-Jah Jonker, Nanda Piersma, Dirk Van den Poel

Journal:

Expert Systems with Applications

Year:

2004

Language:

english

File:

PDF, 206 KB

english, 2004

26

Integrating the voice of customers through call center emails into a decision support system for churn prediction

Kristof Coussement, Dirk Van den Poel

Journal:

Information & Management

Year:

2008

Language:

english

File:

PDF, 814 KB

english, 2008

27

Bayesian neural network learning for repeat purchase modelling in direct marketing

Bart Baesens, Stijn Viaene, Dirk Van den Poel, Jan Vanthienen, Guido Dedene

Journal:

European Journal of Operational Research

Year:

2002

Language:

english

File:

PDF, 306 KB

english, 2002

28

Customer-adapted coupon targeting using feature selection☆

Wouter Buckinx, Elke Moons, Dirk Van den Poel, Geert Wets

Journal:

Expert Systems with Applications

Year:

2004

Language:

english

File:

PDF, 223 KB

english, 2004

29

Separating financial from commercial customer churn: A modeling step towards resolving the conflict between the sales and credit department

Jonathan Burez, Dirk Van den Poel

Journal:

Expert Systems with Applications

Year:

2008

Language:

english

File:

PDF, 219 KB

english, 2008

30

The Kinked Demand Curve and Price Rigidity: Evidence from Scanner Data

Maarten Dossche, Freddy Heylen, Dirk Van den Poel

Journal:

The Scandinavian Journal of Economics

Year:

2010

Language:

english

File:

PDF, 521 KB

english, 2010

31

Reconciling performance and interpretability in customer churn prediction using ensemble learning based on generalized additive models

Koen W. De Bock, Dirk Van den Poel

Journal:

Expert Systems with Applications

Year:

2012

Language:

english

File:

PDF, 1016 KB

english, 2012

32

Improving customer retention in financial services using kinship network information

Dries F. Benoit, Dirk Van den Poel

Journal:

Expert Systems with Applications

Year:

2012

Language:

english

File:

PDF, 369 KB

english, 2012

33

Modeling partial customer churn: On the value of first product-category purchase sequences

V.L. Miguéis, Dirk Van den Poel, A.S. Camanho, João Falcão e Cunha

Journal:

Expert Systems with Applications

Year:

2012

Language:

english

File:

PDF, 240 KB

english, 2012

34

Empathy as added value in predicting donation behavior

Griet A. Verhaert, Dirk Van den Poel

Journal:

Journal of Business Research

Year:

2011

Language:

english

File:

PDF, 429 KB

english, 2011

35

[IEEE 2012 IEEE 12th International Conference on Data Mining Workshops - Brussels, Belgium (2012.12.10-2012.12.10)] 2012 IEEE 12th International Conference on Data Mining Workshops - Temporary Staffing Services: A Data Mining Perspective

DHaen, Jeroen, Van Den Poel, Dirk

Year:

2012

Language:

english

File:

PDF, 248 KB

english, 2012

36

Improving customer acquisition models by incorporating spatial autocorrelation at different levels of granularity

Philippe Baecke, Dirk Van den Poel

Journal:

Journal of Intelligent Information Systems

Year:

2013

Language:

english

File:

PDF, 399 KB

english, 2013

37

Predicting customer profitability during acquisition: Finding the optimal combination of data source and data mining technique

D’Haen, Jeroen, Van den Poel, Dirk, Thorleuchter, Dirk

Journal:

Expert Systems with Applications

Year:

2013

Language:

english

File:

PDF, 555 KB

english, 2013

38

An extended Huff-model for robustly benchmarking and predicting retail network performance

De Beule, Matthias, Van den Poel, Dirk, Van de Weghe, Nico

Journal:

Applied Geography

Year:

2014

Language:

english

File:

PDF, 1.14 MB

english, 2014

39

Technology classification with latent semantic indexing

Thorleuchter, Dirk, Van den Poel, Dirk

Journal:

Expert Systems with Applications

Year:

2013

Language:

english

File:

PDF, 402 KB

english, 2013

40

Protecting research and technology from espionage

Thorleuchter, Dirk, Van den Poel, Dirk

Journal:

Expert Systems with Applications

Year:

2013

Language:

english

File:

PDF, 456 KB

english, 2013

41

Perceived risk and rise reduction strategies in mail-order versus retail store buying

Poel, Dirk Van den, Leunis, Joseph

Journal:

The International Review of Retail Distribution and Consumer Research

Year:

1996

Language:

english

File:

PDF, 1.03 MB

english, 1996

42

[IEEE 2012 Annual SRII Global Conference (SRII) - San Jose, CA, USA (2012.07.24-2012.07.27)] 2012 Annual SRII Global Conference - Using Webcrawling of Publicly Available Websites to Assess E-commerce Relationships

Thorleuchter, Dirk, Van den Poel, Dirk

Year:

2012

Language:

english

File:

PDF, 316 KB

english, 2012

43

[IEEE 2011 International Conference on Uncertainty Reasoning and Knowledge Engineering (URKE) - Bali, Indonesia (2011.08.4-2011.08.7)] 2011 International Conference on Uncertainty Reasoning and Knowledge Engineering - Companies website optimising concerning consumer's searching for new products

Thorleuchter, Dirk, Van den Poel, Dirk

Year:

2011

Language:

english

File:

PDF, 166 KB

english, 2011

44

The added value of Facebook friends data in event attendance prediction

Bogaert, Matthias, Ballings, Michel, Van den Poel, Dirk

Journal:

Decision Support Systems

Year:

2016

Language:

english

File:

PDF, 579 KB

english, 2016

45

The added value of auxiliary data in sentiment analysis of Facebook posts

Meire, Matthijs, Ballings, Michel, Van den Poel, Dirk

Journal:

Decision Support Systems

Year:

2016

Language:

english

File:

PDF, 1.21 MB

english, 2016

46

Dynamics between social media engagement, firm-generated content, and live and time-shifted TV viewing

Viswanathan, Vijay, Malthouse, Edward C., Maslowska, Ewa, Hoornaert, Steven, Van den Poel, Dirk

Journal:

Journal of Service Management

Year:

2018

Language:

english

File:

PDF, 340 KB

english, 2018

47

Predicting Self‐declared Movie Watching Behavior Using Facebook Data and Information‐Fusion Sensitivity Analysis

Bogaert, Matthias, Ballings, Michel, Bergmans, Rob, Van den Poel, Dirk

Journal:

Decision Sciences

Year:

2019

Language:

english

File:

PDF, 1014 KB

english, 2019

48

Machine learning refinery sensor data to predict catalyst saturation levels

Steurtewagen, Bram, Van den Poel, Dirk

Journal:

Computers & Chemical Engineering

Year:

2020

Language:

english

File:

PDF, 1.50 MB

english, 2020

49

Leveraging latent representations for milk yield prediction and interpolation using deep learning

Liseune, Arno, Salamone, Matthieu, Van den Poel, Dirk, Van Ranst, Bonifacius, Hostens, Miel

Journal:

Computers and Electronics in Agriculture

Year:

2020

File:

PDF, 2.09 MB

2020

50

Constrained optimization of data-mining problems to improve model performance: A direct-marketing application

Anita Prinzie, Dirk Van den Poel

Journal:

Expert Systems with Applications

Year:

2005

Language:

english

File:

PDF, 311 KB

english, 2005